2. Information We Collect

• Name, date of birth, address, phone number, email ID
• Identity and address proof (if required)
• Payment details such as bank account, credit/debit card information (with consent)
• Transaction details on the Platform
• Device information, browsing behavior, preferences and usage data

You may choose not to provide certain information by not using specific services. If third-party partners collect your data directly, their privacy policies will apply.

Important: We will never ask for your debit/credit card PIN, OTP, or banking passwords via email or phone.

3. How We Use Your Information

• To provide requested services
• To process transactions and manage orders
• To improve user experience
• To resolve disputes and troubleshoot issues
• To detect and prevent fraud
• To send promotional communications (with opt-out option)
• To comply with legal obligations

4. Sharing of Information

We may share your personal data with:

• Group entities and affiliates
• Sellers and business partners
• Logistics and payment service providers
• Government or law enforcement authorities (if required by law)

We only share data when necessary to provide services, comply with laws, or protect rights and safety.

5. Security Precautions

We adopt reasonable security practices to protect your personal data from unauthorized access, misuse or disclosure. However, transmission over the internet is not completely secure. Users are responsible for safeguarding their login credentials.

6. Data Retention & Deletion

You may delete your account through your profile settings. Upon deletion, you may lose access to all associated information.

We retain personal data only as long as necessary for legal or business purposes. We may retain anonymized data for research and analysis.

7. Your Rights

You may access, update, or rectify your personal data through the Platform. You may also withdraw consent by contacting us.

8. Consent

By using our Platform, you consent to the collection and processing of your information as described in this Privacy Policy. You may withdraw consent by writing to us with the subject: "Withdrawal of consent for processing personal data".

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Please review this page periodically for updates. Significant changes may be notified as required under applicable laws.

10. Grievance Officer

Company Address: Dehradun, India

Email: support@indiabusinesstree.in

Phone: +91 63970 82091

Working Hours: Monday - Friday (9:00 AM – 6:00 PM)